Support

Where does the phone go?

Behind the approach on a small tripod or the ball return, looking straight down your lane with the foul line and the pins in frame. Don't move it between throws.

The numbers look wrong

The phone probably moved after you marked the lane. Mark it again on your next throw.

The ball wasn't tracked

Start recording before you release, keep the whole lane in frame, and avoid very low or tilted angles.

Boards look mirrored

Check your bowling hand in Settings.

Which iPhones work?

Any iPhone on iOS 17 or later.

What counts as a free throw?

Each throw TrueLine analyzes, recorded live or imported.

Restoring a purchase

Settings, then Restore Purchases, on the same Apple Account. Refunds go through Apple.

Is my video uploaded?

No. Everything stays on your phone. See the privacy policy.